FAQ

Kasambahay Express Personal Accident Insurance is a specialized product designed to provide affordable financial protection for household helpers in the Philippines. It aligns with the mandates of the Kasambahay Law (Republic Act No. 10361) by offering essential benefits to domestic workers such as yayas, cooks, gardeners, and drivers.

Kasambahay Express is underwritten by CORPORATE GUARANTEE AND INSURANCE COMPANY, INC. CORPORATE GUARANTEE is a company duly licensed by the Insurance Commission and is located at City of San Fernando, Pampanga.

Coverage typically extends to any person employed for household work, including housekeepers, yayas, cooks, laundry persons, caretakers, gardeners, and personal drivers.

Covered individuals must be aged 18 to 65 years old.

Kasambahay Express provides comprehensive benefits including:

• Accidental Death & Disablement: Financial assistance in the event of fatal accidents or permanent disability.

• Accidental Medical Reimbursement: Coverage for medical expenses incurred due to an accident.

• Burial Assistance: Financial support for funeral expenses following a covered accident.

Please refer to your policy schedule for the specific limits of Plan 1 and Plan 2.

Most policies do not cover self-inflicted injuries, suicide, or injuries sustained while under the influence of alcohol or drugs.

Some basic plans may exclude motorcycling accidents unless a specific rider (like Kasambahay Protect Plus) is added.

For queries related to Kasambahay Express, you may contact our ClientCare:

Anyone who is at least 18 years of age can purchase Kasambahay Express. There is no maximum age to be eligible to purchase Kasambahay Express.

Premium for Kasambahay Express is:

• Plan 1: PHP 555

• Plan 2: PHP 999

Kasambahay Express premium can be paid through your preferred online payment
options. e.g. QRPH, eWallet (GCash, Maya).

Standard requirements usually include:

• Police Report (for accidents)

• Medical Certificate

• Original Hospital Statement

• Official receipts for medicines

For death claims, documents like birth/death certificates and marriage contracts for beneficiaries are required.

You can submit your claim along with the required documents through the claim's portal found on the insurer’s website or call our Claims Center.

For queries related to your claim, you may contact customer service:

For Accidental Death / Disablement, CORPORATE GUARANTEE will process the claim within the specified working days after receiving complete document submissions.

CORPORATE GUARANTEE will pay the claim directly to the bank account of the legal beneficiary of the deceased.